Order management
Orders to the manufacturer, without retyping them.
You receive the order in your store and we place it on the manufacturer's portal with your account. If the manufacturer offers direct shipping, it ships to your customer's address; if not, it reaches your warehouse already ordered. No more copying customer details or addresses from one screen to another.
Demonstration
How a batch of orders is processed
Your store's orders go to the manufacturer one by one, with the part reference your customer bought. If the portal does not respond, the order is retried and logged.
Orders
Store orders 6
| Order | Reference | Customer | Total | Payment | Time | Status | Manufacturer |
|---|---|---|---|---|---|---|---|
| 1047 | BT-P5120 | Lucía Navarro | €64.90 | Card | 09:42 | Payment accepted | Pending |
| 1046 | BT-F0381 | Javier Ortega | €38.50 | PayPal | 09:17 | Payment accepted | Pending |
| 1045 | BT-R0244 | Carmen Vidal | €119.95 | Card | 08:56 | Preparing | Pending |
| 1044 | BT-T7713 | Diego Herrera | €27.90 | Bank transfer | 08:21 | Payment accepted | Pending |
| 1043 | BT-J0952 | Irene Molina | €46.20 | Card | 07:48 | Payment accepted | Pending |
| 1042 | BT-B3307 | Raúl Serrano | €182.00 | PayPal | 07:05 | Preparing | Pending |
Manufacturer portal
api.fabricante.example
Demonstration with made-up data: no real order is sent.
Keying orders by hand
What it takes to process every order by hand
Typing the same thing twice
Every store order is typed again into the manufacturer's portal: part reference, quantity and the customer's address.
One wrong digit, the wrong part
A mistake when copying the reference or the address is found once the parcel has already shipped, and then there is a return to manage.
Orders waiting for someone
Anything that comes in overnight or at the weekend sits in a queue until someone sits down to process it.
How it works
From your customer's basket to the manufacturer's warehouse
The order comes in
Your customer pays in your store. The order is ready with its part reference, quantity and delivery address.
We collect the orders
We collect the order data, or you send it to us on a regular basis.
It ships from the manufacturer
If the manufacturer offers direct shipping, it ships to your customer's address; if not, it reaches your warehouse and you ship it.
It reaches your customer
Your customer receives their order as usual.
An order that does not fit — out of stock, with an incomplete address or rejected by the portal — is not left waiting: it goes back to your team with the reason in view.
How many orders do you key in by hand each week?
Your email app opens with a few questions to get started. If it doesn't, write to hola@barelotech.com.
Order management
Frequently asked questions
How do my orders reach the manufacturer?
We collect the orders from your store, or you send them to us on a regular basis, and we process them with their part reference, quantity and delivery address.
Does the manufacturer ship directly to my customer?
If the manufacturer offers direct shipping, yes: it ships to your customer's final address. If not, it reaches your warehouse already ordered.
What if an order cannot be processed?
If the part is out of stock, the address is missing or the portal rejects it, your team is notified with the reason. If the portal does not respond, the order is retried and logged.
Are orders processed at night and at weekends?
Yes. Orders don't wait for someone to sit down and process them.
Do my manufacturer accounts stay mine?
Yes. The credentials are yours, every operation is logged and you can revoke access whenever you want.