Compatibility
One-click compatibility.
Your customer types their appliance's model on the product page and knows straight away whether the spare part is compatible with their product. Fewer doubts before buying and fewer returns afterwards.
Demonstration
How your customer checks whether the part is compatible with their product
From the listing they open the remote's product page, type their TV model and the store answers straight away: with one model it fits, with another it doesn't.
Demonstration with made-up products, models and prices: the check is simulated and does not query any real parts diagram.
Without compatibility
What it costs to sell a part without knowing whether it fits
Customers who hesitate and don't buy
If the product page doesn't say which models the part fits, the customer goes to another store that will confirm it.
Enquiries asking the same question
"Does it fit my model?" arrives by email and phone, and someone has to look up the parts diagram to answer.
Returns for the wrong part
A part that doesn't fit comes back with shipping paid twice and a customer who doesn't come back.
How it works
From the model's parts diagram to the answer on the product page
A database of up-to-date parts diagrams
We start from the manufacturer's parts diagram for each model: which references it uses and in which position.
We match every reference
Each spare part in your store is linked to the models it appears in, without copying lists by hand.
Your customer checks
On the product page they type their appliance's model and see straight away whether the part fits.
How many sales do you lose to customers who don't check whether their model is compatible?
Your email app opens with a few questions to get started. If it doesn't, write to hola@barelotech.com.
Compatibility
Frequently asked questions
How does my customer know whether the part fits their appliance?
They type their appliance's model on the product page and see straight away whether the part is compatible.
Where does the compatibility information come from?
From the manufacturer's parts diagram for each model: which references it uses and in which position. Each spare part is linked to the models it appears in.
Do I have to maintain the model lists myself?
No. The parts diagrams are updated every month as the manufacturer releases new models, and nobody copies lists by hand.
Does it help reduce returns?
Yes: the customer checks compatibility before buying, so there are fewer doubts and fewer returns of the wrong part.